Disclaimer & Terms of Service

These Disclaimer & Terms of Service (the "Terms") govern access to and use of greenLightScore (the "Service"), an online software service operated by Black Heron Enterprise LLC, a Wyoming limited liability company ("Black Heron," "Company," "we," "us," or "our").

greenLightScore provides AI-assisted, rules-based, and automated pre-launch product viability scoring and related decision-support outputs for dropshippers, e-commerce businesses, entrepreneurs, and individuals evaluating potential commercial products.

By creating an account, purchasing a subscription, clicking to accept these Terms, or accessing or using the Service, the customer and each authorized user agree to these Terms. If you do not agree, do not access or use the Service.

These Terms should be read together with the Privacy Policy, Cookie Policy where applicable, Data Processing Addendum where applicable, any order form or enterprise agreement, and the pricing, plan, usage, and renewal terms presented at checkout.

Service provider: Black Heron Enterprise LLC.

Product: greenLightScore.

Registered address: Black Heron Enterprise LLC, 30 N Gould St., STE 7000, Sheridan, Wyoming 82801, United States of America.

Website: https://www.greenLightScore.com.

Support email: office@greenLightScore.com.

Legal notices email: office@greenLightScore.com.

greenLightScore is available to both Business Customers and Consumers, subject to the provisions applicable to each customer category.

A "Business Customer" is a person or entity acquiring or using the Service wholly or mainly for purposes relating to a trade, business, craft, profession, commercial activity, or organization. Business Customers may include companies, partnerships, agencies, sole proprietors, freelancers, professionals, and entrepreneurs acting commercially.

A "Consumer" is a natural person acquiring or using the Service wholly or mainly for purposes outside that person's trade, business, craft, profession, or commercial activity.

At registration or checkout, the customer must accurately identify whether the Service is being acquired as a Business Customer or Consumer. A customer must not identify itself as a Business Customer to avoid mandatory consumer rights. Legal status is determined by applicable law and the actual purpose of the transaction.

Where a provision expressly applies only to Business Customers or Consumers, it applies only to that category. Provisions that do not specify a category apply to all customers. Nothing in these Terms excludes a mandatory consumer right that cannot lawfully be waived.

If an individual accepts these Terms for an organization, the individual represents that the individual has authority to bind that organization, and the organization is responsible for its authorized users.

At registration, each customer will be asked to affirmatively confirm, by a separate acknowledgment distinct from acceptance of these Terms generally, whether the Service is being acquired for purposes of carrying on a trade, business, craft, or profession (Business Customer) or wholly or mainly for personal or household purposes (Consumer). This confirmation is a representation on which Black Heron is entitled to rely in applying the applicable provisions of these Terms, without prejudice to the customer's actual legal status and mandatory rights under applicable law.

You may use the Service only if you are at least eighteen years old, have legal capacity to contract, are not prohibited from using the Service by applicable law, and are not subject to sanctions or trade restrictions that prohibit the transaction.

An individual accepting these Terms for an organization represents that the individual has authority to bind that organization. The organization is responsible for all use by its authorized users.

greenLightScore is a decision-support tool for evaluating potential commercial products. Depending on the selected plan and available features, the Service may analyze inputs such as product cost, selling price, advertising budget, estimated conversion rate, estimated returns, payment fees, logistics costs, target market, product category, marketplace, and related assumptions.

The Service may generate outputs including:

• pre-launch product viability scores or ratings;
• estimated margins, contribution, break-even points, and profit scenarios;
• commercial risk indicators and warnings;
• suggested advertising hooks, positioning ideas, or testing concepts;
• assumptions, benchmarks, scenarios, and recommended checks; and

other automated or AI-assisted reports and summaries.

Features, methodologies, input fields, scoring models, limits, and outputs may vary by plan and may change over time in accordance with these Terms.

greenLightScore provides informational software tools only. It does not provide financial, investment, legal, tax, accounting, advertising, product-safety, regulatory-compliance, customs, import, export, intellectual-property, or professional business advice.

greenLightScore does not verify suppliers, products, advertisements, intellectual-property rights, legal compliance, marketplace eligibility, or the accuracy of customer inputs. It does not guarantee profit, sales, revenue, return on advertising spend, platform approval, supplier performance, product safety, legal compliance, or commercial success.

Any score, estimate, forecast, warning, recommendation, advertising concept, or other output is based on the information provided, available data, model behavior, rules, assumptions, and technical limitations. Outputs may be incomplete, inaccurate, outdated, inconsistent, or unsuitable for a particular business, product, market, jurisdiction, or platform.

A high greenLightScore does not mean that a product is safe, lawful, profitable, protected from competition, approved by any platform, or guaranteed to succeed. A low score does not mean that a product cannot succeed.

We do not guarantee that any product will:

• sell successfully or achieve expected demand;
• generate revenue, profit, or positive advertising returns;
• be accepted by Shopify, Amazon, TikTok Shop, Meta, Google, or another platform;
• comply with product-safety, labeling, advertising, consumer-protection, tax, customs, or import requirements;
• avoid returns, chargebacks, complaints, intellectual-property claims, supplier disputes, or platform restrictions; or

perform consistently across markets, channels, or time periods.

The final decision to source, advertise, sell, import, export, finance, or launch a product remains solely with the customer.

Dropshipping and e-commerce involve material commercial, regulatory, operational, and reputational risks. Losses may result from incorrect assumptions, supplier failure, product defects, advertising costs, low conversion rates, high returns, payment disputes, customs delays, taxes, platform restrictions, intellectual-property claims, market saturation, or changes in law and platform policy.

greenLightScore is not a substitute for due diligence, product testing, professional advice, supplier verification, legal review, or independent financial analysis.

All customers must independently review and verify outputs before relying on them. The customer is responsible for the accuracy and completeness of information submitted to the Service and for determining whether an output is suitable for the customer's intended use.

Business Customers are solely responsible for commercial due diligence, including checking product legality and safety; testing, labeling, certification, and traceability; intellectual-property rights; supplier identity and reliability; actual costs and margins; marketplace and advertising-platform rules; tax, VAT, customs, import, export, sanctions, privacy, and consumer-protection requirements; and the suitability of each business decision.

Consumers must use reasonable care, must not treat an output as professional advice or a guarantee, and should obtain qualified advice before making a decision that may create material legal, safety, financial, or reputational risk. Nothing in this section transfers to a Consumer a responsibility that applicable consumer law places on Black Heron.

The Service is not a substitute for product testing, supplier verification, legal review, tax advice, independent financial analysis, or other professional advice.

The customer must provide accurate, complete, and current account and billing information. The customer is responsible for maintaining the confidentiality of login credentials, controlling authorized users, and all activities conducted through its account.

The customer must promptly notify us of suspected unauthorized access, compromise, or misuse. We are not responsible for losses caused by the customer's failure to secure credentials, devices, email accounts, or internal access, except to the extent liability cannot lawfully be excluded.

A subscription may permit access by one or more authorized users, subject to the selected plan. Login credentials may not be shared outside the customer's organization or with more users than the plan permits.

The customer is responsible for ensuring that all authorized users comply with these Terms. We may suspend access where credentials are shared, account limits are bypassed, or use creates a security or legal risk.

greenLightScore may be offered through monthly, annual, usage-based, trial, free, promotional, or enterprise plans. The applicable features, limits, price, billing interval, included usage, renewal terms, and restrictions will be displayed at checkout, in the account, or in an order form.

Usage may be measured by reports, analyses, products, users, credits, tokens, API calls, storage, or other metrics. Unused allowances expire at the end of the applicable period unless expressly stated otherwise.

We may introduce, modify, or discontinue plans. Changes affecting an existing paid subscription will be handled under Section 46, Changes to These Terms and the Service.

Unless expressly stated otherwise at checkout or in an order form, paid subscriptions automatically renew for successive periods equal to the initial billing period until cancelled.

By purchasing a recurring subscription, the customer authorizes Black Heron or its payment processor to charge the selected payment method for recurring subscription fees and applicable taxes until cancellation becomes effective.

UNLESS THE CUSTOMER CANCELS BEFORE A RENEWAL OR CONVERSION CHARGE, THE SUBSCRIPTION WILL AUTOMATICALLY CONTINUE AND THE CUSTOMER AUTHORIZES BLACK HERON TO COLLECT THE THEN-APPLICABLE SUBSCRIPTION FEE AND ANY TAXES USING THE PAYMENT METHOD ON FILE, SUBJECT TO THE ADVANCE REMINDER NOTICE DESCRIBED BELOW WHERE REQUIRED BY APPLICABLE LAW.

Before enrollment, the checkout process will present the material subscription terms, including price, billing frequency, renewal basis, trial conversion where applicable, and cancellation method. The customer is responsible for reviewing those terms and maintaining a valid payment method.

Where required by applicable law, Black Heron will send an advance reminder notice, by email to the address on file, before a free trial, promotional-price period, or discounted introductory period converts to a recurring charge at the standard subscription price, and before a recurring charge for an annual or other extended-term plan renews. The notice will identify the plan, the upcoming charge amount and date, and how to cancel. Failure to receive a reminder notice due to an invalid or outdated email address on file does not extend the cancellation deadline, except where mandatory law provides otherwise.

The customer may cancel through the account, billing portal, payment processor portal, or by contacting office@greenLightScore.com.

Cancellation submitted through an account or billing portal is effective when successfully submitted. Cancellation sent by email is effective when received by Black Heron, provided the customer supplies sufficient information to identify the account. We will provide a cancellation confirmation.

Cancellation stops future renewal charges after it becomes effective. Unless an order form states otherwise or mandatory law requires otherwise, access continues until the end of the then-current paid period.

Business Customers generally receive no prorated refund for unused time. Consumers retain any cancellation, refund, withdrawal, or digital-service remedy provided by mandatory law.

The customer should cancel before the next renewal date to avoid the next charge. Deleting an account, ceasing use, or removing a payment method does not necessarily constitute cancellation.

We may offer free trials, discounted periods, credits, or promotional access. Specific eligibility, duration, limits, conversion terms, and pricing will be disclosed with the offer.

If a trial converts automatically into a paid subscription, the conversion date and recurring price will be disclosed before enrollment. The customer must cancel before the conversion date to avoid the charge.

We may restrict, withdraw, or refuse promotional offers where reasonably necessary to prevent abuse, duplicate use, fraud, or circumvention of eligibility rules.

The customer must pay all fees stated at checkout or in the applicable order form. Fees are due in the stated currency and are exclusive of taxes unless expressly stated otherwise.

If payment is declined, reversed, disputed, overdue, or otherwise not received, we may retry the charge, restrict features, suspend access, terminate the subscription, or recover reasonable collection costs to the extent permitted by law.

Business Customers should make a good-faith effort to resolve billing disputes with Black Heron before initiating a chargeback for a valid charge. Nothing in this section limits any payment-dispute, chargeback, statutory, or consumer right that cannot lawfully be restricted.

Business Customers are responsible for applicable sales tax, use tax, VAT, GST, withholding tax, duties, levies, currency-conversion charges, bank fees, and similar amounts, except taxes imposed on Black Heron's net income. Consumers will be charged applicable taxes that Black Heron is legally required to collect, as disclosed at or before checkout.

Where required, taxes may be collected at checkout. Business Customers are responsible for the accuracy of tax-identification, exemption, business-location, and billing information they provide. Consumers are responsible for providing accurate billing and location information needed to calculate applicable taxes.

Business Customers. Except as expressly stated at checkout, in an order form, or required by non-waivable law, subscription payments, partial billing periods, and unused credits, analyses, or features are non-refundable. Cancellation stops future renewal but does not reverse charges already incurred. Where Black Heron terminates a Business Customer's subscription without cause and without fault attributable to that Business Customer under Section 37, Black Heron will issue a prorated refund of prepaid fees for the remaining full months of the then-current paid period. No refund will be issued where termination results from a breach of these Terms, fraud, abuse, or another cause attributable to the Business Customer.

Consumers. Refunds, withdrawal rights, cancellation rights, remedies for non-conforming digital services, and treatment of prepaid fees are governed by the mandatory consumer law applicable to the Consumer. Nothing in these Terms limits those rights.

Where an EU, EEA, or UK Consumer requests immediate performance during a statutory withdrawal period, Black Heron will obtain any express request, consent, and acknowledgment required by applicable law before relying on a loss or limitation of withdrawal rights.

EU/EEA Consumer Withdrawal Right. If you are an EU or EEA Consumer and applicable law gives you a statutory right of withdrawal, you may generally withdraw from a distance contract within 14 days after conclusion of the contract without giving a reason. You may exercise that right by sending an unequivocal withdrawal request to office@greenLightScore.com. A model withdrawal form is included in Appendix A, although use of that form is not mandatory. If you request that the Service begin during the withdrawal period, applicable law may require you to pay for services supplied before withdrawal or may affect the withdrawal right once performance has occurred. Any required express request, consent, or acknowledgment will be obtained separately at checkout.

We may issue a refund or credit at our discretion in circumstances not covered by a mandatory right. A discretionary refund in one instance does not create an obligation to provide future refunds.

The Service may use artificial intelligence, machine learning, large language models, third-party AI services, automation, statistical methods, and rules-based calculations.

AI-assisted outputs may contain factual, logical, mathematical, regulatory, or contextual errors. They may not reflect current prices, laws, platform rules, product restrictions, advertising costs, or market conditions.

The customer must apply human review and independent verification before relying on any output. The customer is responsible for decisions, publications, advertisements, products, and actions based on the outputs.

The customer must not use outputs as the sole basis for decisions that may create substantial legal, safety, financial, or reputational risk.

The quality of outputs depends materially on the accuracy, completeness, timing, and relevance of information entered or selected by the customer. We are not responsible for errors caused by inaccurate, incomplete, misleading, outdated, or incorrectly formatted inputs.

Default values, benchmarks, assumptions, scenarios, or estimates are illustrative and may not reflect the customer's actual business conditions. The customer must replace or validate them before relying on an analysis.

greenLightScore may refer to Shopify, Amazon, TikTok Shop, Meta, Google, Etsy, eBay, Stripe, PayPal, or other marketplaces, advertising networks, payment providers, and technology platforms.

Unless expressly stated, greenLightScore and Black Heron are not affiliated with, endorsed by, sponsored by, approved by, or officially connected to those third parties. Their names, logos, and trademarks belong to their respective owners.

The customer and authorized users must not:

• use the Service unlawfully, fraudulently, deceptively, or in violation of third-party rights;
• submit malware, malicious code, unlawful content, or content designed to manipulate or damage the Service;
• attempt unauthorized access, interfere with security, bypass limits, or probe systems without authorization;
• scrape, harvest, copy, extract, or systematically collect data or outputs except as expressly permitted;
• reverse engineer, decompile, disassemble, discover source code, or derive scoring logic except where a non-waivable law permits it;
• resell, sublicense, rent, white-label, or commercially exploit the Service without written permission;
• use the Service to train, benchmark, develop, or improve a competing product without written permission;
• misrepresent outputs as guaranteed, independently verified, professional advice, or an endorsement by Black Heron; or

use the Service to facilitate illegal, unsafe, counterfeit, sanctioned, infringing, deceptive, or prohibited product activity.

The customer must not use greenLightScore to analyze, market, facilitate, or support products or activities that are illegal in the relevant jurisdiction or prohibited by applicable marketplace, payment, advertising, sanctions, or export-control rules.

Restricted activity may include counterfeit or stolen goods, illegal drugs, unauthorized weapons or explosives, unsafe or recalled products, products that infringe intellectual-property rights, sanctioned transactions, deceptive products, or products intended to cause harm.

We may suspend or terminate accounts where use creates a reasonable legal, security, safety, sanctions, or reputational risk.

The customer may submit product descriptions, product categories, costs, selling prices, advertising budgets, margin assumptions, target-market information, supplier information, images, URLs, notes, files, and other information ("Customer Content"). As between the customer and Black Heron, the customer retains ownership of its Customer Content.

The customer grants Black Heron and its authorized service providers a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transmit, process, analyze, transform, and display Customer Content as reasonably necessary to: provide reports, scores, benchmarks, and other greenLightScore functionality; operate, secure, maintain, support, and troubleshoot the Service; improve, test, develop, and evaluate the Service and its scoring methodologies; create Aggregated Data, De-identified Data, Derived Data, and Benchmark Data as described in Section 25; prevent fraud, abuse, security threats, and violations of these Terms; comply with applicable law; and enforce Black Heron's legal rights.

The customer represents and warrants that it has all rights, permissions, notices, and lawful bases required to submit Customer Content and authorize its processing under these Terms. Black Heron will not publicly disclose raw Customer Content or identify the customer as the source of particular Customer Content except with the customer's permission, as necessary to provide the Service to that customer, or as required by law.

Black Heron may combine Customer Content and data generated through use of the Service with information from other customers and lawful sources to create statistical, aggregated, de-identified, anonymized, or derived information, subject to these Terms, the Privacy Policy, any applicable Data Processing Addendum, and applicable law.

"Derived Data" means scores, calculations, classifications, statistical results, patterns, trends, indicators, models, insights, and other information generated through processing Customer Content or use of the Service, provided that the resulting information does not disclose raw Customer Content or reasonably identify the customer.

"Benchmark Data" means aggregated or derived information used to compare products, categories, commercial assumptions, pricing, costs, margins, advertising budgets, launch indicators, market activity, or other characteristics across multiple customers, submissions, products, markets, or time periods.

For Business Customers, Black Heron may use properly aggregated or de-identified Derived Data and Benchmark Data to provide comparative scoring; develop and improve greenLightScore; analyze commercial trends; produce reports, dashboards, market insights, and industry statistics; conduct research; market the Service using aggregate findings; and commercialize generalized insights and Black Heron products and services.

For Consumers, Black Heron may use Customer Content to provide the Service and may use properly anonymized or aggregated information for statistical analysis, benchmarking, security, and Service improvement only as transparently described in the Privacy Policy and permitted by applicable law. Any consent required for an additional purpose will be obtained separately.

As between Black Heron and the customer, Black Heron owns the Service, its methodologies, and the Aggregated Data, De-identified Data, Derived Data, and Benchmark Data created by Black Heron, excluding the customer's ownership of original Customer Content.

Black Heron may retain and continue using information that is genuinely anonymized or that does not reasonably identify the customer or disclose raw Customer Content or confidential commercial information after expiration or termination. Personal data and processor data remain subject to the Privacy Policy, applicable Data Processing Addendum, and applicable law.

Black Heron will not publicly disclose raw Customer Content, identify a customer as the source of a benchmark, or publish a benchmark that reasonably reveals a customer, personal data, confidential supplier information, or a uniquely identifiable product strategy. Pseudonymized information will continue to be treated as personal data where required by law.

Where a benchmark population is too small or contains characteristics that could reasonably permit identification or disclosure of confidential information, Black Heron will suppress, combine, generalize, delay, or decline to publish that benchmark.

Benchmark statements will describe their measurement basis accurately, including whether a figure represents unique business accounts, Consumers, authorized users, submissions, scoring events, or distinct products.

Product ideas, margins, supplier information, pricing, launch strategies, and other Customer Content may be commercially sensitive or private. Black Heron will apply commercially reasonable measures designed to protect Customer Content against unauthorized access, use, or disclosure.

Black Heron will limit access to Customer Content to personnel, contractors, and service providers who require access for authorized purposes and who are subject to appropriate confidentiality obligations.

Black Heron's creation and use of Aggregated Data, De-identified Data, Derived Data, and Benchmark Data in accordance with Section 25 will not constitute unauthorized use or disclosure of Customer Content, provided that the resulting information does not reasonably identify the customer or reveal raw Customer Content or confidential commercial information. greenLightScore is not a secure data room, escrow service, patent filing system, intellectual-property registry, or confidential invention disclosure service. The customer should not submit trade secrets, credentials, payment-card data, regulated data, or highly sensitive information unless expressly necessary and supported by an appropriate written agreement.

Our processing of personal data, including any use of personal data to create aggregated, de-identified, derived, or benchmark information, is described in the Privacy Policy. The customer must not submit personal data unless it has a lawful basis and the right to do so.

For account administration, billing, security, analytics, communications, service management, development of generalized service insights, and other purposes described in the Privacy Policy, Black Heron generally acts as an independent controller or business, as applicable.

Where Black Heron processes personal data solely on behalf of a business customer and under that customer's instructions, the parties may be subject to a Data Processing Addendum. If required by applicable data-protection law, the Data Processing Addendum forms part of these Terms. Processing undertaken by Black Heron for its own independently determined benchmarking, service-development, security, or legal-compliance purposes may be performed by Black Heron as an independent controller, subject to applicable law and the Privacy Policy.

The customer must not submit special-category, highly sensitive, children's, health, biometric, precise-location, government-identifier, or payment-card information unless expressly authorized in writing and supported by appropriate safeguards.

We use reasonable technical and organizational measures designed to protect the Service. No system is completely secure, and we do not guarantee that unauthorized access, cyber incidents, data loss, or service disruption will never occur.

The customer is responsible for secure devices, strong passwords, appropriate access controls, authorized-user management, backups of information it needs to retain, and prompt notification of suspected compromise.

The Service, software, scoring systems, methodologies, workflows, interfaces, reports, templates, documentation, text, graphics, branding, and related materials are owned by Black Heron or its licensors and are protected by intellectual-property laws.

Subject to payment and compliance with these Terms, Black Heron grants the customer a limited, non-exclusive, non-transferable, non-sublicensable, revocable right during the subscription term to access and use the Service for the customer's lawful personal or internal business purposes, as applicable to the customer's classification under Section 3.

Except as expressly permitted, the customer may not copy, modify, create derivative works from, distribute, publish, sell, sublicense, remove proprietary notices from, or commercially exploit the Service.

A rights holder who believes that material submitted by a customer as Customer Content, including an uploaded image or a linked URL, infringes its intellectual-property rights may send a written notice to office@greenLightScore.com identifying the material, the right claimed, and contact information sufficient to respond. Black Heron will review the notice and may remove or disable access to the identified material pending its inquiries.

The customer may use reports and outputs generated for that customer for lawful personal purposes or internal business analysis, as applicable. A Business Customer may share reports and outputs with its employees, contractors, advisors, or clients where reasonably necessary for lawful business purposes.

The customer must not present a greenLightScore output as a guarantee, certification, audit opinion, investment recommendation, legal determination, product-safety approval, or independently verified statement.

The customer remains responsible for any modifications, publications, advertisements, claims, or decisions made using an output.

If the customer provides ideas, suggestions, feature requests, or feedback, the customer grants Black Heron a perpetual, worldwide, royalty-free right to use and incorporate that feedback without restriction or compensation, provided that we do not identify the customer publicly without permission.

The Service may depend on hosting, payment, authentication, analytics, email, customer-support, AI, data, or API providers. Third-party services may be subject to their own terms and privacy practices.

To the maximum extent permitted by law, Black Heron is not responsible for third-party outages, errors, data practices, policy changes, price changes, model behavior, or service discontinuation. We may replace third-party providers where reasonably necessary. Nothing in this Section limits Black Heron's obligations under applicable data-protection law or an applicable Data Processing Addendum in relation to processors, subprocessors, or other service providers appointed by Black Heron.

We aim to provide reliable access but do not guarantee uninterrupted, error-free, or continuous availability. The Service may be unavailable because of maintenance, updates, cyber incidents, infrastructure failures, provider outages, internet disruption, legal restrictions, or events outside reasonable control.

We may modify, replace, suspend, or discontinue features where reasonably necessary. Material changes affecting an existing paid subscription will be handled under Section 46. For Consumers, Black Heron will not materially reduce the core functionality of a paid subscription during the prepaid term without providing any remedy required by applicable consumer law.

Beta, preview, pilot, or experimental features may be incomplete, inaccurate, unstable, or discontinued without notice. They may be subject to additional terms and are used at the customer's risk.

The customer must comply with all laws and binding rules applicable to its use of the Service, products, advertisements, suppliers, customers, markets, personal data, taxes, imports, exports, and commercial activity.

greenLightScore does not monitor or guarantee the customer's compliance and does not assume the customer's regulatory obligations.

The customer must not access or use the Service in violation of applicable U.S., EU, UK, UN, or other sanctions, export-control, or trade-restriction laws.

The customer represents that neither it nor its authorized users are prohibited persons and that the Service will not be used for a prohibited destination, end user, or end use.

We may suspend, restrict, or terminate access if:

• the customer breaches these Terms or an order form;
• fees are overdue or payment fails;
• we reasonably detect fraud, abuse, credential sharing, or circumvention of limits;
• use reasonably creates a material legal, security, safety, fraud, sanctions, or documented abuse risk to Black Heron, the Service, customers, or third parties;
• suspension is required by law or a service provider; or

action is reasonably necessary to protect the Service, customers, or third parties.

Where reasonably practicable, we will provide notice and an opportunity to cure a remediable breach. We may act immediately where delay could create harm or legal exposure.

The customer may stop using the Service and cancel the subscription at any time. Termination does not relieve payment obligations already incurred.

After termination or expiration, access may be disabled and Customer Content may be deleted or retained in accordance with the Privacy Policy, Data Processing Addendum, backup practices, and legal obligations.

Where reasonably practicable, the customer may export its Customer Content through the Service for thirty (30) days following termination or expiration. After that period, Black Heron may delete remaining Customer Content from its production systems in the ordinary course of business, except where retention is required to comply with applicable law, resolve disputes, or enforce these Terms. This 30-day period does not restrict any longer access, retrieval, portability, or data-return right required by applicable law or an applicable Data Processing Addendum.

Provisions concerning accrued payment obligations, confidentiality, intellectual property, disclaimers, liability, indemnification, dispute resolution, and any provisions that by nature should survive will remain effective.

Business Customers. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." BLACK HERON DISCLAIMS ALL EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, SECURITY, AND ERROR-FREE OR UNINTERRUPTED OPERATION. BLACK HERON DOES NOT WARRANT THAT THE SERVICE OR AN OUTPUT WILL MEET A BUSINESS CUSTOMER'S REQUIREMENTS, ACHIEVE A PARTICULAR RESULT, BE CURRENT OR COMPLETE, OR BE SUITABLE FOR A PRODUCT, MARKET, PLATFORM, OR BUSINESS DECISION.

Consumers. The Service will be provided subject to any statutory guarantees, conformity requirements, and remedies that cannot lawfully be excluded. No statement in these Terms excludes or limits a Consumer's mandatory rights relating to the supply of digital content or digital services.

Any disclaimer or exclusion in this section applies only to the maximum extent permitted by the law applicable to the customer.

Business Customers. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BLACK HERON AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR LOST PROFITS, LOST REVENUE, LOST SALES, LOST OPPORTUNITIES, ADVERTISING LOSSES, FAILED PRODUCT LAUNCHES, PLATFORM RESTRICTIONS, SUPPLIER FAILURES, RETURNS, CHARGEBACKS, BUSINESS INTERRUPTION, REPUTATIONAL HARM, OR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

For Business Customers, Black Heron's aggregate liability for all claims arising out of or relating to the Service or these Terms will not exceed the greater of: (a) the fees paid or payable by that Business Customer for the Service during the twelve months immediately before the event giving rise to the claim; or (b) USD 100.

Consumers. Black Heron does not exclude or limit liability or remedies to the extent prohibited by mandatory consumer law. Any permitted limitation will be interpreted narrowly and will not affect mandatory rights relating to non-conforming digital services, fraudulent or misleading conduct, or another liability that cannot lawfully be excluded.

For all customers, nothing in these Terms excludes or limits liability for fraud, willful misconduct, death or personal injury caused by negligence where such liability cannot be limited, or another liability that applicable law does not permit to be excluded or limited.

This section applies only to Business Customers and does not apply to Consumers.

The Business Customer will defend, indemnify, and hold harmless Black Heron and its owners, officers, employees, contractors, affiliates, licensors, and service providers from third-party claims, damages, liabilities, penalties, costs, and reasonable legal fees arising from or relating to the Business Customer's products, suppliers, advertisements, stores, customers, business decisions, Customer Content, use or publication of outputs, violation of law or platform rules, infringement of third-party rights, or acts or omissions of the Business Customer or its authorized users.

Black Heron will provide reasonable notice of an indemnified claim and may control the defense and settlement. The Business Customer may not settle a claim in a manner that admits liability by or imposes obligations on Black Heron without written consent.

Before filing a formal legal claim, a party must provide written notice describing the dispute, relevant facts, supporting documents reasonably available, and the requested resolution.

Notices to Black Heron must be sent to office@greenLightScore.com and the registered address stated above. The parties will attempt in good faith to resolve the dispute through direct negotiation for at least thirty days after receipt of a complete notice.

This requirement does not prevent a party from seeking urgent injunctive or equitable relief where delay may cause irreparable harm, compromise security, or threaten intellectual property or confidential information. For Consumers, this Section does not prevent the exercise of any non-waivable statutory complaint, regulatory, dispute-resolution, or court right, and does not require a Consumer to delay filing where delay could cause a statutory or limitation period to expire.

Business Customers. These Terms and disputes involving a Business Customer are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Consumers. Wyoming law applies only to the extent permitted by applicable law. The choice of Wyoming law does not deprive a Consumer of mandatory protections available under the law that would otherwise apply, including mandatory protections of the Consumer's country or state of residence.

For all customers, the choice of law does not exclude an overriding mandatory law that applies and cannot lawfully be waived or excluded by agreement.

Business Customers. Subject to an overriding mandatory law that cannot be excluded, disputes not resolved under Section 42 will be brought exclusively in the state courts located in Sheridan County, Wyoming, or the United States federal court having jurisdiction over that location. Each Business Customer consents to the personal jurisdiction and venue of those courts.

Consumers. A Consumer may bring or defend proceedings in any court or forum made available by mandatory applicable law. Nothing in these Terms requires a Consumer to litigate exclusively in Wyoming where that restriction is not enforceable.

After a particular dispute arises, the parties may mutually agree in writing to mediation, arbitration, or another alternative process. These Terms do not impose mandatory pre-dispute arbitration.

International Business Customers are responsible for compliance with laws applicable to their business, products, advertising, data, customers, suppliers, taxes, and use of the Service. The applicable Data Processing Addendum and lawful transfer mechanism will govern processor activities where required.

Consumers retain all mandatory pre-contract information, cancellation, withdrawal, refund, digital-content, digital-service, conformity, remedy, and court-access rights applicable in their country or state of residence. Nothing in these Terms is intended to waive those rights.

For EU and EEA Consumers, a choice of Wyoming law does not deprive the Consumer of mandatory protection provided by the law that would otherwise apply. For UK Consumers, statutory rights under applicable UK consumer law remain unaffected.

The official language of these Terms is English. Any translation is provided for convenience unless mandatory law or an order form requires otherwise. To the extent permitted by law, the English version controls in the event of inconsistency.

We may update these Terms when reasonably necessary to comply with legal, regulatory, tax, security, or technical requirements; reflect changes to the Service, plans, payment methods, or providers; prevent fraud, abuse, or security threats; improve clarity; or reflect reasonable changes to business operations.

We will post the updated Terms and state their effective date. Changes that do not materially reduce the customer's rights or materially increase its obligations may take effect on the stated effective date.

For material changes, we will provide reasonable advance notice by email, in-app notice, account notice, website notice displayed to affected users, or another legally appropriate method. Material changes may include changes to subscription pricing, renewal, cancellation rights, dispute resolution, governing law, rights in Customer Content, or material limitations of liability.

A subscription price increase will normally apply no earlier than the next renewal date unless the customer affirmatively agrees otherwise. Changes apply prospectively and do not alter claims or disputes that arose before the effective date, except where mandatory law permits otherwise.

Where applicable law requires affirmative consent, a change will not apply until that consent is obtained. A material expansion of Black Heron's rights to use identifiable Customer Content or personal data for a new independently determined purpose will require affirmative acceptance or another valid legal basis where required. If the customer does not agree to a material change, the customer may cancel before it takes effect. Rights concerning continued access, prepaid fees, or refunds will be governed by the applicable order terms and mandatory law.

The customer may not assign or transfer these Terms, an account, or subscription without Black Heron's prior written consent. Black Heron may assign these Terms in connection with a merger, acquisition, financing, reorganization, sale of assets, corporate restructuring, or transfer of the Service or business operations. Any assignment affecting a Consumer will not reduce that Consumer's mandatory rights or remedies under applicable law.

Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disasters, war, terrorism, civil disorder, labor disputes, government action, sanctions, epidemics, internet or power failures, cyberattacks, cloud or payment-provider failures, or regulatory restrictions.

This section does not excuse the customer's obligation to pay amounts already due.

Operational, billing, security, and contractual notices may be delivered through email, the Service, the account, or the website. The customer is responsible for maintaining current contact information and monitoring its account and registered email address.

Formal legal notices to Black Heron must be sent to office@greenLightScore.com and Black Heron Enterprise LLC, 30 N Gould St., STE 7000, Sheridan, Wyoming 82801, United States of America. Formal legal notices to the customer may be sent to the account owner's email and postal or business address on file.

The customer agrees to receive contracts, disclosures, invoices, receipts, renewal information, service notices, and other communications electronically. Electronic records and acceptance have the same effect as paper records and handwritten signatures to the extent permitted by law.

If a provision is held invalid or unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain effective. A court may modify an invalid provision only to the minimum extent necessary to make it enforceable where applicable law permits.

A failure or delay in enforcing a provision does not waive the right to enforce it later. A waiver is effective only if in writing and applies only to the specific circumstance stated.

If there is a conflict, the following order applies unless expressly stated otherwise: an individually signed enterprise agreement; an order form; a Data Processing Addendum for data-processing matters; these Terms; and product or checkout descriptions.

These Terms, together with the documents incorporated by reference and any applicable order form, constitute the entire agreement concerning the Service and replace prior or contemporaneous proposals, representations, and agreements on the same subject.

Black Heron Enterprise LLC

Black Heron Enterprise LLC, 30 N Gould St., STE 7000, Sheridan, Wyoming 82801, United States of America

Website: https://www.greenLightScore.com

Support: office@greenLightScore.com

Legal notices: office@greenLightScore.com

Cancellation: office@greenLightScore.com

greenLightScore provides AI-assisted pre-launch product viability scoring and decision-support outputs. It does not guarantee product safety, legal compliance, platform approval, sales, profit, advertising performance, supplier quality, or commercial success. Customers must independently review outputs. Business Customers remain fully responsible for their products and commercial decisions. Consumers retain all mandatory rights provided by applicable law.

For EU/EEA Consumers only. Complete and send this form only if you wish to withdraw from the contract. You may also send any other clear statement of withdrawal; use of this form is not mandatory.

To: Black Heron Enterprise LLC, 30 N Gould St., STE 7000, Sheridan, Wyoming 82801, United States of America

Email: office@greenLightScore.com

Statement: I hereby give notice that I withdraw from my contract for the supply of greenLightScore.

Customer name: ____________________________________________

Customer email: ____________________________________________

Order / subscription reference: ____________________________________________

Date the contract was concluded: ____________________________________________

Date of withdrawal: ____________________________________________

If you submit this form electronically, Black Heron will acknowledge receipt using the contact details associated with your account or request.