Frequently Asked Questions
Quick answers about scores, plans, billing, and how greenLightScore works.
What is the Launch Score and how is it calculated?
The Launch Score is a 0–100 verdict on whether a product is worth launching right now. It combines six weighted signals: Profit Margin (25%), Lifecycle Stage (20%), Market Demand (20%), Supplier Risk (15%), Competition Level (10%), and Creative Potential (10%). Profit margin carries the most weight because it determines whether you can survive long enough to learn from the launch. Verdict bands: 70–100 Launch Now, 40–69 Proceed with Caution, 0–39 Avoid.
What's included in each tier?
Starter ($9.99/mo): 50 reports per month, full 6-signal breakdown, save to Vault. Pro ($39.99/mo): 150 reports per month, everything in Starter, PDF export, email support. Scale ($99.99/mo): 500 reports per month, everything in Pro, bulk CSV import (soon), dedicated support. Annual billing is available on every tier.
How do I cancel or change my subscription?
Open the Billing page from the in-app menu. From there you can upgrade, downgrade, or cancel — the change is handled through our payment provider's secure customer portal. Cancellations stay active until the end of the current billing period; you keep access until then.
Why is PDF export Pro and Scale only?
PDF export is intended for operators who run reports often enough to share or archive them with a team, supplier, or client. That use-pattern matches the Pro and Scale tiers. Starter is built for solo founders validating ideas in-app, so PDF export isn't included there.
How does Vault saving and anonymous-to-account linking work?
Reports you run while signed in are saved to your Vault automatically and available across devices. Reports you run before creating an account are tied to your browser session; when you sign up, those anonymous reports are linked to your new account so nothing is lost. Anonymous use is rate-limited (3 free reports per 24 hours by IP).
Is the data live market data or AI-generated analysis?
Reports are AI-generated analysis, not a live market data feed. The model reasons over the product inputs you provide (name, category, platform, COGS, price, ad budget) plus its training signal about how comparable products tend to perform. Treat the output as a structured second opinion, not a source of real-time sales figures — always do your own due diligence.
What happens to Starter pricing after the July 30 2026 SuperDeal ends?
The Starter SuperDeal locks in a promotional monthly rate for subscribers who sign up before 30 July 2026 (00:00 UTC). After that date, new Starter monthly subscriptions are billed at the standard $9.99/month rate directly, with no promotional schedule. Existing subscribers keep whatever rate they signed up on for as long as the subscription stays active.
How is my data used? Do you sell it?
No. We do not sell your data or share it with advertisers or data brokers. Account data and reports are stored with row-level security so only you can access yours. Product inputs are sent to our AI provider strictly to generate your report. Full details are in the Privacy Policy.
Still stuck? Email contact@greenlightscore.com or review the Privacy Policy and Disclaimer & Terms.